Nintendo Investigate Switch Binding of Isaac Issue

Nintendo Investigate Switch Binding of Isaac Issue

Following our post on My Nintendo gold coins not being received with UK copies of The Binding of Isaac: Afterbirth +, we made contact with Nintendo with evidence of our purchase.

binding_of_isaac_switch_europe_edition

The long-awaited EU sticker and booklet edition of The Binding of Isaac: Afterbirth + for Switch

Around a week later, we received an email explaining that the issue had been looked into and had now been resolved. We were then advised to insert the game cartridge once more and perform the process of redeeming the gold coins.

binding_of_isaac_switch_cartridges

Concerns over whether US game cards (that never sold) were being used for EU copies of The Binding of Isaac Afterbirth + were starting to grow

Once we redeemed our game card the points were added successfully. Issue resolved!

Nintendo’s response could mean that a system update has been fired out, fixing the bad link between the game cards and UK My Nintendo accounts. However, if you’re still having troubles, email Nintendo (service@nintendo.de) and add the following to your email:

-Proof of purchase (receipt)
-Photo of the front and back of the game box
-Your My Nintendo email address
-Your full address linked to your My Nintendo account.

Keep it D4G for the latest on your Nintendo Switch.

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My Nintendo gold coins and Switch rewards
Can’t claim My Nintendo gold coins with The Binding of Isaac?

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